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Privacy Policy

SYLO ADVISORY S.L. informs you about its policy on the processing and protection of personal data, in compliance with the General Data Protection Regulation (GDPR – Regulation 2016/679), Organic Law 3/2018 on Personal Data Protection (LOPDGDD) and the Information Society Services Act (LSSIce).

Data Controller

  • Name: SYLO ADVISORY S.L.
  • Tax ID (C.I.F.): B09883422
  • Address: Camino Las Granjas, S/N – 24391 – Ribaseca (León), Spain
  • Phone: 722 559 385
  • Email: rgpd@sylo.es

Purposes of Processing

Your personal data will be used for the following purposes:

  • Managing enquiries and requests submitted through the web forms, on the basis of legitimate interest and user consent.
  • Sending newsletters and commercial communications, on the basis of the user's express consent.
  • Managing incidents and website maintenance, on the basis of legitimate interest.

Retention Periods

  • Enquiries and requests: for as long as necessary to handle the request.
  • Newsletter and communications: until the user requests to unsubscribe.
  • Website maintenance: in accordance with applicable legal limitation periods.

Recipients

Data is shared exclusively with data processors providing support services to SYLO ADVISORY S.L., always under documented instructions and with security levels equivalent to those required by applicable regulations. No international data transfers are carried out.

User Rights

The user may exercise the following rights at any time by contacting rgpd@sylo.es:

  • Right of access to personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with the Spanish Data Protection Agency (aepd.es).

Security Measures

SYLO ADVISORY S.L. has implemented the necessary technical and organisational policies in accordance with applicable regulations, ensuring the confidentiality and integrity of data. In the event of a security breach affecting users' rights and freedoms, the competent authority will be notified within a maximum of 72 hours.

Applicable Law

The relationships established between SYLO ADVISORY S.L. and the user are governed by current Spanish regulations and ordinary jurisdiction, with both parties submitting to the competent courts and tribunals.

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